Reporting a Highways problem to Suffolk County Council

Suffolk County Council has a new interactive online reporting tool for highways problems. 
Click here to go to the Suffolk County Council website and use the interactive tool.

Do not report a highways problem online if:

  • it poses an immediate danger to public safety - call 0345 606 6171. 
  • it’s on a trunk road in Suffolk - call the Highways England Information Line on 0300 123 5000
  • it's on a private road

You can report a range of problems including:

  • Condition or roads or pavements (including potholes, road gulleys)
  • Bridges
  • Drainage and flooding
  • Rights of way (footpaths and bridleways)
  • Highways records
  • Snow, ice and gritting
  • Grass, hedges, trees and weeds
  • Roadworks
  • Signs, barriers and bollards
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